Not only is Mercedes-Benz one of the most well-known brand names in the world, but they are also known for being one of the most long-term customer friendly car companies in the industry. Aside from their quality vehicles and customer service, the prolific car and truck manufacturer also has a longstanding tradition of making sure that virtually every part for every car that they have ever produced is available for purchase. Considering that the company can trace its roots back for more than a century and they have released hundreds of models of cars and trucks all over the world, the logistics of keeping that promise grow larger and more difficult to maintain every year.
It isn’t as if Mercedes-Benz is maintaining their massive backstock of parts and components for charity; their factory original parts can often be quite expensive for most owners. The costs grow even more if it is a very old part that needs to actually be manufactured or re-tooled in order to be made available upon request. That process turns what would normally be a relatively inexpensive part and turns it into a very cost-prohibitive expense. Maintaining a massive stock of parts that are very often no longer even in demand is not only expensive, but consumes a lot of warehouse space. Additionally, many of the older spare parts that the company would like to make available are simply impossible to make using modern manufacturing technology. Read More…
